Wednesday, 16 April 2014

Please and Thank You Go a Long Way

Perhaps it’s our increasingly fast-paced society, or maybe people just don’t care anymore, but please and thank you really do go a long way in business.

Regardless of who I am talking with, be it a fellow entrepreneur, a sales person, or the janitor sweeping the floor, I’m always polite and courteous.

That’s the way I was taught, and not just by my folks.

I remember when I was just another cog in the corporate wheel, working alongside some of the highest executives in a company. Although I didn’t have the power or prestige of being at the same level as they were, they all made me feel welcome, be treating me as an equal.

They never ordered or commanded me to do anything. They always asked, politely, with a please, followed by a thank you.

Some even thanked me afterwards for a job well done.

These executives, and others back then that I was fortunate enough to learn from, taught me you really do get more from your colleagues with sugar than with vinegar. I always strive to ask people to do something, with a please and a thank you. And I make the effort to follow-up with people too, personally thanking them whenever I can, because those people will remember that – and want to work with and for me again and again.

Oh I remember the occasional slave drivers in senior roles, that demanded, ordered and scared the pants off their staffs with unrealistic deadlines, threats of termination, and even public shaming for not performing.

I also remember how much longer it took to get anything done under the slave drivers, because of the frightful working conditions, the work suffered, usually being rushed and delivered full of mistakes. We’d then have to correct those errors, which took more time, which angered the slave driver, and just made everyone all the more on edge.

I’ll never work with or for the slave drivers from my past. They’ve earned a rare and dishonorable spot in my bad books.

Please and thank you really do matter in everything you do.

Perhaps there are more slave drivers in the corporate world since the decline of middle management, and the lack of real stable and secure employment?

Perhaps that’s what is causing so many people in business to simply forget the most basic of manners – please and thank you.

They aren’t big words, yet they seem to be lacking in many of the correspondence and calls I have.

From a venture capitalist, that granted me all of 15-minutes on his afternoon drive home, yelling at me over his cell’s speaker phone, because he didn’t have the manners – or the balls – to talk to me face-to-face.

To some guy in a cheap polyester suit sitting across from me in an office reception area munching on a sandwich, sputtering crumbs everywhere. I was waiting to meet with someone, it could have been him. Turns out, he worked for the company, and was using the reception seating as his personal lunchroom, because after he had his lunch, he got up, and used his access card to go back into the office.

How rude. And not a very good image to present to potential customers.

Even in our job applications, I’m seeing the lack of civility, as people demand that we call them back, or don’t bother calling back if the job doesn’t have X, Y and Z.

Really?

You’re looking for work, and telling potential employers what you’re expectations of THEM are?

Seriously?

I get emails from people demanding I call them at such and such a time, without a please or a thank you. Voice messages demand my immediate attention, yet again, no please or thank you – sometimes not even a “hello.”

We’re all busy, that’s just the nature of our blink-in-a-second-world.

However, please and thank you really do go a long way.

Because you never know what people will remember of you -- and your manners -- or lack of them.

Wednesday, 9 April 2014

Life Lessons from an Entrepreneur – Work Can Wait – It Really Can

I’ve always been big on promoting and encouraging a work environment with an even work-life balance.

If all you do is work, and nothing else, although you may get an ‘A’ for effort, eventually you’ll burn out. And who wants to work with someone that doesn’t have a life outside of work?

After years in the corporate world, now that I’m doing my own thing and running my own show, I still have problems living up to my own work-life balance ethic.

As I write this, it is Tuesday evening, a little past 6pm. I’ve been working straight since 9am. Well, okay, not quite – I took about 10 minutes to go to the corner pizza place and grab a couple of slices for lunch.

But I rushed back to my desk, and began chomping as I worked. Napkins and wet naps are every office worker’s savior.

I know – I’m your classic over achiever. And like most classic over achievers, I’ll probably end up in the hospital with a coronary.

I blame Mother Nature for today’s post. After a brutal winter, and not much of a spring so far, as the close of the working day came, the sun began to shine, and I looked out my window and saw some kids kicking a ball to each other as they scooted past.

As I watched the kids kick on past, the streets and sidewalks filled with people leaving their offices for their families and friends. I began thinking about work-life balance.

Especially, as I heard the hum of my computer, almost begging me to come back and finish the never-ending work that needs to be done.

Even as I type this, Mother Nature continues her torture. Now the streets and sidewalks are filled with people doing things other than work.

Some guy just walked by with his dog, a handful of joggers strode past, and cute couples are snuggling down the street for a night on the town.

Meanwhile, I am typing at my computer, surrounded by my papers, my phones, my work.

Work can wait – it really can.

End of the day, whatever isn’t done, can be finished tomorrow.

“Go home,” I’d tell myself, if I were on my team. “You’re no good to us if you’re burnt out. Go home.”

So why am I still sitting across from the glow of my computer screen, hammering out this piece like there is no tomorrow?

I enjoy what I do, perhaps too much. Perhaps that’s the problem?

Though I also enjoy listening to and watching podcasts, catching up with friends, and enjoying the fresh air and sunshine which Mother Nature continues to flaunt in my face.

Mother Nature may be wise.

Instead of taunting and tormenting me, perhaps she’s trying to lure me away from my work, so that I don’t burn out, and become a dreary tired drone.

Wouldn’t that be ironic?

Most people start businesses for professional and personal freedom. They take the leap necessary to become an entrepreneur, so that they can work the hours they want, earn the money they want, and live the life outside of work they’ve always wanted.

However, it’s now 6:18pm and I’m still on my butt, typing away.

While the sun is getting low in the night’s sky. Eventually, it will be dark.

Don’t worry – I won’t sleep at the office.

I’m done for today.

That’s it!

I’m out of here.

I’m about to listen to my own advice, and get some fresh air and sunshine.

Because work can wait – it really can.

Wednesday, 2 April 2014

ATTACKED! How a Drunken Stoned Homeless Man and a Job Seeker Made My Week Hell

I’m certainly glad last week is history, because it was a hell of a week – or rather a week of hell.

It started off well, the usual business of running a business. But towards the end of the week, I was lucky to get out with my life.

Thursday evening I was in the poor, rundown, Yonge and College street area of Toronto for the Wildsound Film Festival. It’s a great little unknown gem of a film fest, where five to six independently produced short films from around the world are shown in one night, and everyone attending gets to participate in the discussions about the films.

In keeping with the ambiance of the magic of movie making, the Wildsound Film Festival takes place in one of the oldest movie houses in Toronto – the Carlton Cinemas. It’s a historic building, one of the first movie theatres in the city, and it’s got a lot of amazing character, with much of it’s original architectural wooden rustic design and charm.

There are also historic movie posters, and wonderful works of art by local artists on display, reminding you of what it was like to watch a movie before the megaplexes of today, with their raked cinema seating, and sticky soda-pop-soaked floors.

Although the theatre shines as a beacon from a time long since gone, when going to the movies was an event, not just another night out, the surrounding neighborhood has become an urban slum.

There are always homeless people lying on the sewer grates and pan-handling passersby from just about every corner, as the crumbling infrastructure of low income subsidized apartments crashes into the skyline of the modernized recently built condos, both fighting for their equal space in a city with a hidden reality.

It’s a sad silent reality sweeping across Canada’s largest city – wealthy building and construction firms buy entire city blocks, while their executives “donate” to politician’s political campaigns, so that their requests to demolish the older, rental units and put up luxurious high-rise condos get passed.

Sure, residents of the rental units get first dibs on the new condos which replace their rental apartments – but think about it – if you could afford to buy a condo – wouldn’t you already be living in a condo? Those who rent can’t afford to buy, and so they end up being tossed out of their homes, so some greedy land developer can make a mint off of their prime real estate.

This problem gets worse, as the numbers of rental units falls, due to the increase in condos built.

As this sad silent reality has been going on for some time, the numbers of people homeless in Toronto has skyrocketed.

And that’s very evident from the horrors which I experienced last Thursday, as we stopped into a local McDonald’s to grab a quick bite before the film festival.

We were standing in line, undecided what to eat. So when our turn came in line, we did a Canadian thing, and politely let the person behind us go ahead, while we continued to ponder over the menu.

The person behind us thanked us, and practically fell over us, barely able to keep steady on his own two feet.

He was a black man, with scruffy dark hair, in jeans and a red jacket, dancing to some unheard beat in his own head. Though he wasn’t wearing earphones, and by his loud and vulgar language when he placed his order, indicated he wasn’t all there.

He acted like someone who feasted upon a recipe of drugs, booze, and who knows what else. And he continued to make a scene as he paid for his burger and fries entirely out of coins, probably from what he managed to cobble together from begging.

With his tray of greasy fast food, he went over to the condiments section, and took massive amounts of napkins, straws, and other things. Mumbling to himself, while dancing to the songs in his drug induced mind.

He freaked out those around him, and was repeatedly told by the staff to take a seat.

Eventually he did, right next to our table.

We quickly got up and moved to another table.

Usually, dinners out, even at a fast food restaurant, are times for enjoyable chit-chat. My poor girlfriend was so scared, she was wolfing down her burger and fries like it was her last meal.

I kept trying to re-assure her everything would be alright.

Then, the homeless druggy came over to our table, put his hand on my back, and thanked me for letting him ahead of us.

My girlfriend bolted to the door, and I tried to escape too – saying it wasn’t a big deal.

He wouldn’t take his arm off my back, despite me trying to get up. He told me he was homeless, and asked me if I had any change.

I told him I didn’t.

He didn’t believe me, said how hard it was to be on the street.

I took out my wallet, and showed him how empty it was – just the usual plastic.

He started pointing to my change compartment of my wallet, saying how that didn’t look empty. And that’s when I just got up, leaving whatever food I hadn’t eaten, and joined my girlfriend who was now almost on the other block outside.

She was shaking like I’ve never seen before. She grabbed hold of me, and pulled me with her, as her flight of fright took her in an almost run anywhere but near that crazy homeless man.

Eventually I managed to calm her down, and we made our way to the theatre and had a great time, sinking into the world of short films, and the engaging discussions.

But I’ll never forget the horrors of the homeless, especially as they scared the hell out of both of us.

And that wasn’t the end of my week of hell.

The next day, I met with a woman, probably in her twenties or early thirties, about a job. She was seeking employment, and we are looking for account managers to handle our advertising sales clients.

Her resume was interesting and read of someone with experience in the marketing world. Her initial attitude and interest caught my eye during our phone interview, and I thought she could apply her background to our advertising sales team.

However, all that changed when I met Seema Doad in person, and she gave me the third degree, challenging my company’s business model.

Hold on a sec . . . Seema, YOU are the one seeking employment from me, and yet YOU are challenging my company’s vision and direction?

Perhaps she was having a bad day and just unleashed her frustrations on the first person in her path?

Being an open, honest, and good-natured person, I attempted to answer her questions, but Seema Doad wouldn’t accept my answers, continuing to argue with me over my corporate vision, our business strategies and although she hadn’t any knowledge of our business plan, she continued to tell me it couldn’t be done.

I don’t want people to kiss my butt – I hate that – but I do expect anyone we hire to believe in our vision, our direction and to especially be respectful of everyone.

Seema, you don't believe in our vision, nor in our direction – and you certainly were not respectful of anyone in our meeting, arguing with the very person who could have offered you a real job.

And that's the kicker, because we always hear how employers force job candidates to do outrageous things to get a job. All I did, as the potential employer, was try to answer your questions, which you tossed back at me, in an angry hostile and very demeaning manner.



Although Seema, you may be in luck, I did see a “Help Wanted” sign in the window of that McDonald’s where the drunken drugged out homeless dude frequents. Just remember if you go off on one of your rants, to ask: “do you want fries with that?”

Wednesday, 26 March 2014

To Be an Entrepreneur You Have to be Tough

Being an employee is easy.

Well, aside from all the corporate BS, the internal politics, and the need to perform miracles despite budget and staffing cuts, it’s a hell of a lot easier than being your own boss.

Nice guys really do finish last, especially in business. Not that you have to be as corrupt as Dr. Evil to succeed.

However, you do need to have enough of a backbone to put your foot down when needed.

I’m learning this the hard way, as things go past the wayside because I haven’t had the guts to take the lead when I needed too.

Not that I’m a stranger to making big and bold decisions. I made them all the time in the corporate world. However, in the corporate world, everyone on the team will follow whatever direction you take, because that’s what employees and contractors do to keep their jobs – toe the company line. As a leader in the corporate world, your head is often filled with an artificial ego boost, as regardless of the lunacy of your ideas, everyone follows, because no one dares challenge the hand that feeds them.

As an entrepreneur, I’m working in a different world – a more realistic and harsh world – where not everyone is on my team. From potential team players, to potential strategic partners, these people aren’t afraid to let me know when they think my ideas aren’t any good.

If you read last week’s blog you’ll know I certainly got an earful from a handful of potential team members – and in some cases I hadn’t even had the chance to get my ideas out there.

I’m a really open, honest nice guy. I’ve always been open to the ideas and opinions of those on my team, because no one is perfect – I’m certainly not – and I know the value of acquiring as much information before making an informed, educated decision.

And for the most part, those on my team have the team’s best interests at heart, so their voices should be heard.

I’d listen to those on my team, think about it, and then make any decisions necessary, sometimes going against those on the team – but I at least listened to them, and actually considered them before making and final decisions.

However, I’m learning when you’re at the top of the food chain as an entrepreneur, not everyone has you or your business’ best interests at heart, yet they will stop and put up a fight to voice their issues as if they did.

Not that everyone I talk to has their own agenda, but the biggest challenge I’m finding is trying to cut through all the clutter, to figure out who is on my side and voicing a real concern for my business, and who is just trying to push forward their own cause.

Nice guys really do finish last in business.

I’m learning I have to put my foot down, and carry on, regardless of all the clutter tossed my way. I know some of the people speaking up actually are in my court, but because there are so many more that aren’t, instead of taking that risk, it’s best to just act.

Because without action, nothing is done.

And when nothing is done, the business doesn’t move on.

I’m bound to make mistakes, that’s part of being human.

However, I’ll never learn and grow from those mistakes, if I just sit on the fence, and never take any action, because I’m cowering in the corner over an idea, rather than acting on that idea.

To be an entrepreneur, you have to be tough. You have to take the first steps, in the face of uncertainty, and despite the voices of others – because not all those voices are chirping in your court.


You have to listen your gut, because sometimes, that’s the only member of your team pulling for you.

Wednesday, 19 March 2014

When Job Interviewees Go Postal on the One Holding the Keys to the Cubicle

We’ve all heard about job interviews that go off the rails, usually caused by potential employers asking things they shouldn’t and forcing job candidates to jump through outrageous hoops just for the possibility of an interview.

What about when a job interview becomes hell on Earth, because of a snippy job seeker?

Last week, a potential employee exploded at me, within the first 15-seconds of the interview. I hadn’t even got off a single question.

I began as I always do, introducing myself, thanking him for his time, outlining the objectives of our meeting, and just as I took a breath he interrupted me saying: “Look, I’ve been around the block a few times, let’s cut to the chase. I currently earn a six figure income, have people begging me to work for them, and really just want to know if this is a contract, if it’s salary-based, if there’s a commission, and when do I start?”

I was completely unsettled by this abrupt interruption, by someone who’s last position on their resume was dated June of 2012.

I hadn’t expected to run into someone working at some mystery company that isn’t listed on their resume, earning a “six figure income” for a job where the industry average is about $60K. 

Nor did I expect to be pushed into a corner by a hostile job seeker that has “been around the block” and has “people begging him to work for them.” Though he did ask when we’d hire him.

I understand looking for work is a precarious and fragile situation. Some may be on their last nickel and dimes literally, as their prolonged job hunt bleeds their bank accounts dry. Others may have gone through the horrendous downsizing that unfortunately has become the new norm, replaced by temporary contractors. They themselves may have fallen into the unstable temporary contractor world, where the only jobs they seem to get are the ones with a start date and an end date.

I understand how horrible all of those pressures are.

But I never, NEVER – EVER – would have anticipated that pressure would explode, unleashing the worst in people – at a time when people are trying to show their best.

I’m not new to hiring people, and I always like to start off introducing myself, the company, the role, and then move into the job candidate’s background. I don’t conduct interviews, I like to think of them as conversations. 

It’s not my management style to lock people in a room and demand action, I’ve always had an open door policy, where I encourage an atmosphere of collaboration and openness.

However, I might reconsider that open door policy, as this hostile job candidate wasn’t the only job seeker to attempt to hijack the interview.

Several others over the course of the week jumped off my traditional job interview course, demanding I hire them at outrageously high salaries, with benefits, because as one job seeker declared: “I’m sick and tired of working on contracts that don’t materialize into anything ever good.”

When I was a kid, growing up, I was taught to always go into a job interview with a freshly pressed suit and tie. I still remember my high school guidance counselor telling our class: “to make sure your socks are pulled up, your shoes are shiny, your hair is perfectly combed and you don’t have any stains on your perfectly white dress shirt.”

I was taught to show up early, give a firm handshake while looking the interviewer directly in the eye and to be respectful and polite at all times.

Back then, the notion of interrupting your potential boss before you even had the job was not even a thought in the most devious of delinquent minds.

Our world certainly has changed for the worse over the past few decades.

I blame recruitment firms, staffing agencies, and the corporate managers gullible enough to think recruitment firms are the messiah of their staffing needs.

Recruitment firms and staffing agencies go in with these slick presentations – I’ve seen them myself – telling employers how it’s not cost effective to hire people anymore. It makes more sense to hire a third-party company (the recruitment firm) to source “resources” (that’s how they refer to people) on a per project-basis.

My biggest problem with recruitment firms is they don’t care about the people resources they deploy. Which is understandable – they are a business, and a business’ primary interest is to make money.

However, they are in the business of supplying people to companies, so it’s ultimately not in their best interests to show such disregard for their primary product – people.

I’ve seen the end result this week – the people that have been shuffled in and out of the meat grinder of the recruitment firm’s temporary contracts become bitter, angry and disenfranchised with the world of work. Because they’ve been spun from contract, to contract, they no longer have any respect for those conducting job interviews.

Again, I get it. I understand the horrors of being bounced from company to company, department to department. One month having a decent pay cheque, the next you are flipping sofa pillows desperately looking for change to buy a loaf of bread as your bank account is negative.

However, I’ll never hire a hostile job candidate.

They don’t give me the respect which I expect everyone in my company to give each other.

And that’s the ultimate tragedy here, because chances are, the hostile job candidate that claimed he was making a six figure income is the guy sifting through his sofa, looking for change, because he’s been without a real job for a very long time.

Wednesday, 12 March 2014

Want to Get Ahead in Business? Be Helpful

My schedule is always full. Starting a business is no small feat, it isn’t uncommon for me to put in 12-hour days, six or seven days a week – I sleep the eighth day of the week.

Eighth day?

Despite my hectic life, when complete strangers call me up and ask for help, I make the time to listen, and do what I can, if possible.

Be it a fellow entrepreneur, looking for guidance, an unemployed person looking for work, a recent university graduate looking for their big break, I’ve been approached by and helped many people, in many different situations.

Karma may be real, or some idea invented by a creative genius that just needed a word for the phrase: “what goes around comes around,” but that phrase does have truth embedded within.

Over my years as a print and broadcast journalist I saw all too often how what goes around comes around. Eager, young, fellow journalists, that stepped on and over others to climb to the top. Now, many of those people are out of work, struggling put food on their table.

When I was in the corporate world, I also saw how what goes around comes around too.

People kissing up to their bosses, or their boss’ boss, always looking for an opportunity to put others down so they appeared to be the only light in a dark room. They’ll probably die in a dark room, alone, because in the end, what goes around does come around.

All throughout my journalism career and my time in the corporate world, I was always very helpful.

I helped others track down sources, secure interviews with hard to reach people, or even just bounce story ideas off of – regardless of my own deadlines. I’d help PhotoShop images even though they had nothing to do with my project, I’d take on mundane tasks to assist an over-worked colleague, I’d even just listen to someone vent if they had a bad day.

My colleagues and teams all loved me, because no matter how dim their day was looking, they knew they could come to me, and I’d do whatever I could, no matter how busy I was.

And on occasion, when I needed an ear to listen, or an extra set of hands to help out, I could always count on someone to be there for me.

Because what goes around really does come around.

Not that I’d intentionally do things to reduce my workload. I think it’s part of being a good person to just be helpful whenever someone is in need.

If you’re walking out of a building, and you see someone walking toward you to enter that building, arms loaded with packages, do you not hold the door so they don’t stumble and drop their armful?

Maybe you don’t.

Sadly, in our ever increasingly busy world, I’ve noticed our society has become less compassionate and caring over the years.

Twenty years ago, it wasn’t uncommon for someone to hold the door for others behind them, to let others into their lane of traffic when their lane was about to end, to help a frail senior citizen across the street.

These days, people walk through doors as if they are the only ones that matter, they rush up practically scraping the bumper of the car in front to intentionally block anyone from cutting in front of them, and that frail senior gets honked at by drivers frustrated that they are still crossing the street, despite the light changing color.

We certainly live in less helpful times, which is really too bad.

Because what goes around comes around.

This is especially true when you’re building a business.

No one can build a business alone. You need a lot of help. You are the new person in the big bold world of business.

If you’ve been strutting through doorways letting the door slam behind you, you may prematurely end your business, before it even has a shot of existing.

No one likes someone that constantly ignores others, puts their self-interests ahead of anyone else’s, and barricades themselves in their office tower, ignoring calls from anyone they feel beneath them.

One day, the phone will stop ringing from those you ignore – they’ll get the message. And so too, will others who talk to those who you’ve ignored, pissed-off, upset, stabbed in the back, or in any other way been unkind too.

And one day, when you reach out to someone because you need a hand, and we all do eventually, your phone calls will be ignored.

Because what goes around does come around.

Karma really is a bitch. But she’s a fair and bright one at that.

Even direct competitive giants in the tech world, founder of Microsoft, Bill Gates and Apple’s founder, Steve Jobs, returned each other’s calls.

And we’ve all seen how successful Microsoft and Apple have become.

Being helpful shouldn’t be a second thought.

Always be helpful, no matter what.


Because what goes around, comes around.

Wednesday, 5 March 2014

Are Entrepreneurs Really Different from Everyone Else?

We all have different images of what our mind's mental picture of an entrepreneur is.

From the womanizing charismatic founder of the Virgin empire, Richard Branson, to the t-shirt, blue jeans and sneakers image of Facebook’s founder Mark Zuckerberg, to the tailor-made corporate tie and suit image of multi-billionaire Warren Buffett, there are vastly different personas at play in the world of doing your own thing.

So, are entrepreneurs really different from everyone else on the planet?

Do you have to be bold, brave and bedazzling like Branson to be an entrepreneur?

Or can you be the geeky collegial-like Zuckerberg to make it big?

Or do you have to dress the part, to eventually get to the suits and ties like Buffett?

Truth is, you have to be all of the above – and more – to be an entrepreneur.

Which isn’t really all that different from anyone else.

Charismatic charm, doing your homework, and occasionally putting on your best business attire all are part of life – think about the last job interview you had. Researching the company you were interviewing at, dressing for the part, and even putting on the charm are all part of the job hunting process.

What does make entrepreneurs different from everyone else is they take the ultimate risk – they don’t do what everyone else does.

We are taught in North America, and most other parts of the world, that if you get an education, you’ll get a good job with a great employer that will keep paying you to do that good job until you are old enough to retire.

But there wouldn’t be any employers without entrepreneurs.

Someone has to start the companies that are to do the hiring of the educated masses erupting from post-secondary schools, eyes glowing brightly hoping for that one job that will turn into a career for life.

That's just not the way it is -- anymore.

Unfortunately, thanks to corporate greed, landing a good job out of college or university is like winning the lottery. Sure, someone you know probably will, but most of your friends are stuck in the same dead-end part-time service sector gigs they got to put themselves through school, so they could land that career-starting job.

Entrepreneurs are different because they scoff at society’s expectations of them, and decide to do something on their own.

It does take an enormous amount of bravery to go against the norm, because the second you do that, everyone else around you thinks you’ve lost your mind, are going through a mid-life crisis, or worse, they just don’t “get it,” and they treat you like you’ve got some highly communicable disease, won’t have anything to do with you.

Until of course, their CV lands on your desk, as they attempt to gain employment at the highly successful business you’ve grown.

You have to be a risk taker, a visionary, a leader, and you have to see the way through all the noise and distress in the world.

Entrepreneurs see solutions where everyone else just complains about the problem. It’s easier to complain, and to feed off each other’s distain for what ails us, rather than to think of a solution.

How many times have you gone into a meeting, listened to complaint after complaint about the same thing, but the second you discussed brainstorming solutions, everyone in the meeting instantly puts you down, telling you not to bother?

That’s happened to me so many times in the corporate world. And that’s probably the saddest thing about the corporate world. It feeds off of its own problems, rather than looking for and solving those problems, which is why it takes forever for anything to ever happen in large corporations.

Unless those large corporations are led by an entrepreneur.

Entrepreneurs are different from everyone else, because they look for solutions, rather than sitting back and complaining like everyone else.

That's why you don't hear about every company in the world, just the ones led by entrepreneurs. Not every company is like Virgin, Facebook, Buffett's army of famous brands under his Berkshire Hathaway umbrella, even Steve Job's Apple, Bill Gates' Microsoft, and the other big names run by people that dare to be different.

And that daring isn't really all that outrageous, they just solve problems, rather than following the norm of complaining about them.

So entrepreneurs are different from most.

The questions is, do you want to be part of the on-going problem, or do you want to be the mastermind behind the solution?